We can confirm you have successfully cancelled your order.
Please contact us on 01993 849522 if you would like to discuss any issues you may have experienced.
Before returning any parts you will need to obtain a returns number from THHS Ltd and when necessary complete a returns form. Failure to do so could invalidate warranty. If a warranty claim is accepted then we reserve the right to replace or repair rather than refund. Under no circumstances will we be liable to pay for a part not supplied/approved by us. Identification labels must not be removed, failure to do so will invalidate warranty.
Installation procedure; All compressors should be replaced once a full system flush has been undertaken followed by a replacement receiver drier/ accumulator and expansion valve/orifice tube. At this time the system needs to be checked for evidence of why the original failed ( fans working correctly, no blockages, system cycling at correct intervals, correct oil type/qty ) in certain circumstances it may be necessary to change the condenser. Failure to do so invalidates warranty. Compressor warranty: compressors that have failed may be subject to further investigation in which case it will be necessary for the original invoice stating exactly what has been changed and work carried out ( to also include the mileage and current mileage when parts was changed ) to be supplied, failure to do so will invalidate warranty from the manufacturer. Remanufactured compressors will also require the same information as above. All returned compressors must be returned with the original oil in place and capped; this is vital to ascertain why the unit has failed. These terms are additional criteria for compressor to which then the above warranty terms will also take affect.
Before returning any parts you will need to obtain a returns number from THHS Ltd and when necessary complete a returns form. Any products no longer required that were supplied correctly will be subject to a handling charge of 20% of the value of the part and all shipping cost incurred. All items must be returned in original packaging and must be packed to avoid return damage with carriers, failure to do will result in no credit being raised. Items received by you damaged/incorrect will be credited in full, all damages/shortages must be notified within 48hrs of receipt any items received with damage to the outer box must be signed for as " DAMAGED" and notified back to us for claim on carrier. Any returns must be returned within 30 days of original invoice date. Any returns received after 30 days will not be credited.
All prices quoted for parts exclude carriage (unless otherwise agreed). Prices will be quoted on point of sale. Prices quoted are subject to VAT at current rate (unless otherwise stated) Prices are subject to change without prior notice.
Payment: payment will be made by cleared funds unless an account has been opened. All credit accounts payable nett within 30 days. Under the compensation act regarding the late payment of commercial debts regulations 2002 any amount still owing after this period will attract the addition of a £40 compensation charge plus daily interest at 8% above base rate.
If invoices remain unpaid beyond the agreed date we retain the right to pass the debt to recovery agency and you will be responsible for their fees. Interest & charges will be added to the debt in line with the regulations for late payment of commercial debts 2002
Delayed payment to THHS Ltd could invalidate any warranties total payment of account. We reserve the right to cancel any account facilities without prior notice should payment terms not be adhered to. All goods remain the property of THHS Ltd until paid in full. We reserve the right to collect monies for goods sold/fitted ( that no longer exist with the buyer). Labour claims ( where applicable) will only be paid up to a maximum of 3 hours at rate of £25 per hour. Recharging systems will be paid to a maximum of £40. to qualify for any such claims you must have followed all fitting instructions correctly.
Delivery: Deliveries are made in accordance with our carrier company and no loss of earnings/vehicle rental/travel expenses/ labour will be liable to the carrier company / THHS Ltd for failed /late/delayed/misrouted delivery of item/goods.
Carriage will be charged at current rate depending on location and level of service required and will remain payable in full even if the parts supplied are returned.
THHS Ltd make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. THHS Ltd hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall THHS Ltd be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this website.
The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. THHS Ltd reserves the right, in its discretion, to change or modify all or any part of this agreement and the content on its respected sites at any time, effective immediately upon notice published on the service. Your continued use of the service constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by THHS Ltd as permitted above. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should immediately cease all use of the service.
This agreement will be governed by and construed in accordance with UK law.
Below you wil find details on our shipping methods and disclaimers. If you have any further questions please contact the sales office.
Next working day delivery within UK mainland (excluding offshore & highlands).
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Scottish Highlands (postcodes AB, DD, FK, HS, IV, KY, KW, PA, PH, ZE) Northern Ireland, Channel Islands, Isle of Man, Isle of Wight
Delivery time 2 working days
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Belgium, Denmark, France, Germany, Ireland, Luxembourg, The Netherlands
European Road, Delivery time approx 2-4 working days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Austria, Czech Rep, Finland, Hungary, Italy, Monaco, Poland, Portugal, Slovak Rep, Slovenia, Spain, Sweden
European Road, Delivery time approx 2-4 working days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Albania, Herzegovina, Bulgaria, Croatia, Estonia, Greece, Italy (Sardinia, Sicily, San Marino), Latvia, Liechtenstein, Macedonia, Moldova, Norway, Serbia, Switzerland
European Road, Delivery time approx 2-4 working days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Balearics, Belarus, Gibraltar, Iceland, Lithuania, Madeira, Romania, Turkey
European Road, Delivery time approx 2-4 working days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 30kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Delivery time approx 3-5 working days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 20kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping cost.
Delivery time approx 4-6 days (delivery time may vary depending on the delivery country & location)
This rate is calculated on a box rate up to 20kgs, ANY shipment over this weight will need to be re-calculated and we will contact you to confirm the new shipping costs.
If you have a VAT number we can create an invoice excluding VAT (Zero Rate) however this cannot be processed through the website. If you would like your order to be completed with zero VAT then please email or call the sales office and we will manually process your order.
If you cannot see your shipping destination or country please call or email the office with your order and we organise a price for shipping to your location.
Freight rates are calculated based on either a box rate or volumetric weights if any consignment exceeds this then we reserve the right to recalculate the order using an accurate shipping cost. Please note that any changes to the shipping cost will be advised and require confirmation of acceptance should you wish to proceed.
No deliveries are possible to PO box or BFPO numbers.
Prices do not include any local taxes or charges.
Delivery to Non Mainland destinations may incur an additional charge. Please note that any changes to the shipping cost will be advised and require confirmation of acceptance should you wish to proceed.
Delivery times listed are just guidelines only and are not guaranteed in any way.
Our Privacy Policy - Your rights, your information and how we use it
THHS Ltd is committed to protecting your personal information.
This version of our Privacy Policy was last updated 25 May 2018.
Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.
Who we are
We are THHS Ltd. This Privacy Policy applies to THHS Ltd only.
How to contact us
If you have any questions about our Privacy Policy or the information we collect or use about you, please contact:
This email address is being protected from spambots. You need JavaScript enabled to view it.
The Information we collect and use Information about you that we may collect and use includes:
What are cookies?
A cookie is a small file, it’s saved onto your computer or other device when you visit our website. Cookies store small pieces of information. For example - they will remember you've visited our website or performed a certain action.We use cookies to help us improve your experience when you visit our website. For example, a cookie might store information so you don't have to keep entering it.Cookies alsolet us know which pages of our website you visited; they help us develop and market our products and services.
How do we use your information
We will use the information we collect from you in the following ways:
What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our products or services.
Who we may share your information with
We may share your information with third parties for the reasons outlined in 'What we collect and use your information for. These third parties include:
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure
Where your information is processed
Your information is processed in the UK and European Economic Area (EEA).
How we protect your information
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimize loss or damage through accident, negligence or deliberate actions.
How long we keep your information
We will keep your personal information only where it is necessary to provide you with our products or services while you are a customer. We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
Your individual rights
You have several rights in relation to how THHS Ltd uses your information. They are:
How to make a complaint
We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please visit our Contact Us page and we will do our utmost to make things right. Or contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.
If mail is submitted to THHS Ltd the end-user grants THHS Ltd the right to use its contents on all programming, including web and internet.
However, THHS Ltd respects the end-users privacy therefore none of the end users information will be submitted to any third-party company nor will the e-mail address be supplied to any third-party company endorsing various e-mail messages.
THHS Ltd does not and will not relinquish any of its end-users e-mail addresses to any third-party. THHS Ltd respects its end-users privacy and time and does not mass market or e-mail its users. All e-mail sent by THHS Ltd is sent as a reply to the original e-mail message sent.
THHS Ltd does not support or participate in e-mail address exchanging or swapping and will not accept any e-mail database list from any person or company.
THHS Ltd do not store credit card details nor do we share customer details with any 3rd parties
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